(For example, Nintendo Switch games can only be redeemed on a Nintendo Switch system.) Games can only be redeemed on the system for which they are intended.Games: The download code must be redeemed on the Nintendo eShop for Nintendo Switch, Wii U or Nintendo 3DS family systems.Themes: The download code must be redeemed within the Theme Shop on a Nintendo 3DS family system.The download code is a 16-digit code that is printed on the receipt or available in the email body.Verify that you are entering your download code correctly.However, download codes given out for a specific promotion (Hyrule Warriors DLC pack, Pokémon distributions, etc) and those obtained through My Nintendo will usually have an expiration date. Download codes purchased from retailers or bundled with Nintendo products do not expire.For help with this process, please read How to Purchase or Pre-Order Nintendo eShop Games on the Official Nintendo Website. Digital game purchases made through the Nintendo website are downloaded directly to your system and do not receive a download code.If a download code is missing, please read Download Code Is Lost or Missing.

For assistance with download codes issued through My Nintendo, please read Problems with Download Codes (My Nintendo Reward).

If you receive Error Code: 2811-6058, wait a short while before trying to redeem the download code again.

If you see a message that your download code has already been used, please read Error Message: This Code Has Already Been Used.

If your download code is lost or missing, please read Download Code Is Lost or Missing.

For assistance with prepaid Nintendo eShop funds cards, please read Nintendo eShop Prepaid Funds Card Is Not Working.

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